Täna, 15. märtsil tähistatakse ülemaailmset tarbijaõiguste päeva, mis sai alguse 60 aastat tagasi Ameerika Ühendriikide presidendi J. F. Kennedy kõnest. EL tarbija nõustamiskeskus soovib kõigile selle päeva puhul jätkusuutlikku ja teadlikku tarbimist! Oma kõnes ütles Kennedy, et kõik inimesed on tarbijad ning nende huvid peavad…

The transition phase of Britain’s exit from the European Union has ended in the beginning of this year. What has changed for Estonian consumers in this regard? The EU Consumer Center in Estonia provides answers to some key questions. “Consumer protection…

They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you…

The European Commission and Deloitte are conducting a study on tools designed to facilitate switching and cross-border opening of payment accounts on the EU payment accounts market. In this context, the European Commission is interested in analysing the supply and demand for cross-border opening and…

The European Commission recently released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, long distance rail, coach, ship or ferry in the previous 12 months…

This year’s Europe Day on 9th May, which commemorates the Schuman Declaration, is being overshadowed by the worldwide coronavirus pandemic. The European Consumer Centres Network (ECC-Net) senses the importance of cross-border consumer information in this crisis: It registers an unprecedented high number of queries. Busiest…

Sharp increase in consumer queries received by the European Consumer Centres since mid February 2020 reflects COVID-19 related concerns. European Consumer Centres (ECCs) are EU co-funded bodies providing advice and assistance to EU citizens about their consumer rights in cross-border shopping in the Single Market.…

European Consumer Centres are receiving reports of scams that prey on our coronavirus fears. If the information on this page doesn’t answer your query, be sure to get in touch with us! Types of Scams There are so many types of scams and they change…

The Eurovision Song Contest to be held in the Dutch city of Rotterdam, will no longer be going ahead in May 2020, as the number of COVID-19 cases rapidly rises throughout Europe. This is decided by the organisation of European public broadcasters (EBU). All…

The coronavirus has reached many European countries. Due to the increasing number of infections, many travellers are uncertain whether they should start their holidays or whether they should stay at home. But is it possible to cancel the holidays which have already been booked…