Eurovision cancelled due to coronavirus pandemic
The Eurovision Song Contest to be held in the Dutch city of Rotterdam, will no longer be going ahead in May 2020, as the number of COVID-19 cases rapidly rises throughout Europe. This is decided by the organisation of European public broadcasters (EBU). All parties involved will continue looking into the possibility of hosting the 65th Eurovision Song Contest in Rotterdam.
What will happen to my Eurovision ticket?
EBU will look at wether you will get your money back or the tickets will remain valid until next year. Once there is more clarity, you will receive an email with the different options at the email address from which you purchased your ticket.
Can I get a refund?
Currently EBU is looking into various options. As soon as they have more information about this matter, you will receive an email at the email address from which you purchased your ticket and this will be communicated on www.songfestival.nl as well.
What will happen to my travel arrangements?
If you already made travel arrangements to travel to Rotterdam, you will have to contact the service provider (airline, hotel, etc.) to see if you can rebook apply for a refund. Also check the general terms that apply to your booking. Please note that if you have booked a package travel, other rules may apply.
Questions? Ask them!
EBU kindly ask you patiently await any further news in the coming days and weeks. Do you need more information on your consumer rights? Please contact the European Consumer Centre in your country of residence.