Recognising the risks to your consumer rights helps to prevent the problems. Be aware of your rights and obligations and act wisely.
The best way to solve your complaint is by cooperating with the trader. Learn more about your rights and possible solutions.
If the trader is not offering the solution, you can ask for advice and submit a complaint.
What is geo-blocking, i.e. location-based restriction or residence-based discrimination? For the majority, these terms are unfamiliar but actually, we have experienced this as a consumer. Starting from 3 December, the creation of such restrictions is prohibited in the European Union. “Unfortunately, your payment method is…