The ECC of Estonia will be relocated to the address Pronksi 12, Tallinn as of June 20

16.06.2016

The ECC of Estonia and its' host organisation Estonian Consumer Protection Board will be relocated to the address Pronksi 12, Tallinn as of June 20.

Hereby we kindly ask our partners and relevant organisations, who refer to the...

Loe edasi »

Commission welcomes improved situation for clients of car rental companies

03.11.2014

Press release of the European Commission,
28th of October 2014

On 8 August, the European Commission made public a letter...

Loe edasi »

“ECC-Net: Travel App”

02.07.2014

A new mobile application supporting European consumers when travelling abroad!

Bought something on holiday that became defective shortly afterwards? Trouble with rental cars or hotel accommodation booked from home?...

Loe edasi »

Taking consumer rights into the digital age: over 507 million citizens will benefit as of today

16.06.2014

Press release of the European Commission

13.06.2014

Press Good news for Europe's more than 507 million consumers: as of today, new EU legislation will bolster their rights throughout the European...

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Be careful with offers made by “Company High End Watches Eesti OÜ"!

24.04.2014

24.04.2014

The European Consumer Center Estonia warns about a fraudulent Estonian trader "Company High End Watches Eesti OÜ" who is offering very high-priced watches on different websites. The relevant ads can be found on websites like...

Loe edasi »

Co-ordinated enforcement action leads to greater compliance with Consumer Rights on travel websites

16.04.2014

Euopean Commission: Brussels, 14 April 2014

In a concerted action by national consumer authorities co-ordinated by the European Commission an astonishing 382 out of 552 websites checked in 2013 did not respect European...

Loe edasi »

CHARGEBACK IN THE EU/EEA - a solution to get your money back when a trader does not respect your consumer rights

17.03.2014

17.02.2014

The ECC-Net receives a great number of cross-border complaints from consumers each year having experienced that their rights have not been respected, mainly when shopping online.

A new report from the ECC Network has...

Loe edasi »

European Consumer Day: Commission kicks off consumer awareness campaign

14.03.2014

European Commission on the 14/03/2014:

With household budgets under pressure, EU consumer policy is there to ensure not only that consumers are treated fairly – but that they can get the best deal possible. The...

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Empowering Consumers: A record year for the European Consumer Centres

19.02.2014

European Commission: 19/02/2014

The Network of European Consumer Centres across the EU handled more than 80,000 enquiries from citizens across the EU in 2013. This represents an increase of 11% compared to...

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New report shows fraud increasingly common in cross-border e-commerce

11.12.2013

Vilnius, 6th December 2013: A new report has shown that consumers increasingly encounter fraud when making cross-border purchases online. The European Consumer Centre Network (ECC-Net) set out to highlight the problems and risks faced...

Loe edasi »

Commission welcomes improved situation for clients of car rental companies

03.11.2014

Press release of the European Commission,
28th of October 2014

On 8 August, the European Commission made public a letter...

Loe edasi »

“ECC-Net: Travel App”

02.07.2014

A new mobile application supporting European consumers when travelling abroad!

Bought something on holiday that became defective shortly afterwards? Trouble with rental cars or hotel accommodation booked from home?...

Loe edasi »

Taking consumer rights into the digital age: over 507 million citizens will benefit as of today

16.06.2014

Press release of the European Commission

13.06.2014

Press Good news for Europe's more than 507 million consumers: as of today, new EU legislation will bolster their rights throughout the European...

Loe edasi »

Be careful with offers made by “Company High End Watches Eesti OÜ"!

24.04.2014

24.04.2014

The European Consumer Center Estonia warns about a fraudulent Estonian trader "Company High End Watches Eesti OÜ" who is offering very high-priced watches on different websites. The relevant ads can be found on websites like...

Loe edasi »

Co-ordinated enforcement action leads to greater compliance with Consumer Rights on travel websites

16.04.2014

Euopean Commission: Brussels, 14 April 2014

In a concerted action by national consumer authorities co-ordinated by the European Commission an astonishing 382 out of 552 websites checked in 2013 did not respect European...

Loe edasi »

European Consumer Day: Commission kicks off consumer awareness campaign

14.03.2014

European Commission on the 14/03/2014:

With household budgets under pressure, EU consumer policy is there to ensure not only that consumers are treated fairly – but that they can get the best deal possible. The...

Loe edasi »

Empowering Consumers: A record year for the European Consumer Centres

19.02.2014

European Commission: 19/02/2014

The Network of European Consumer Centres across the EU handled more than 80,000 enquiries from citizens across the EU in 2013. This represents an increase of 11% compared to...

Loe edasi »

Single Market Month – Your ideas can change Europe

12.09.2013

Would you like to submit your idea(s), vote, share, comment and participate in online chat sessions with EU officials or experts? This is your chance!

Between 23 September and 23 October 2013 you can use this website Loe edasi »

Commission acts to improve consumer rights for 120 million holiday makers

09.07.2013

European Commission, press release:
Brussels, 9 July 2013

As the summer season kicks off, the European Commission is taking action to improve...

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72,000 EU consumers helped by European Consumer Centres in 2012 - Annual Report

22.02.2013

ECC-Net Annual Report 2012, launched today, reveals - European Consumer Centres across the EU handled more than 72,000 enquiries from consumers during 2012. More than half of these contacts related to 32,000 complaints about a purchase made in...

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The ECC of Estonia will be relocated to the address Pronksi 12, Tallinn as of June 20

16.06.2016

The ECC of Estonia and its' host organisation Estonian Consumer Protection Board will be relocated to the address Pronksi 12, Tallinn as of June 20.

Hereby we kindly ask our partners and relevant organisations, who refer to the...

Loe edasi »

CHARGEBACK IN THE EU/EEA - a solution to get your money back when a trader does not respect your consumer rights

17.03.2014

17.02.2014

The ECC-Net receives a great number of cross-border complaints from consumers each year having experienced that their rights have not been respected, mainly when shopping online.

A new report from the ECC Network has...

Loe edasi »

New report shows fraud increasingly common in cross-border e-commerce

11.12.2013

Vilnius, 6th December 2013: A new report has shown that consumers increasingly encounter fraud when making cross-border purchases online. The European Consumer Centre Network (ECC-Net) set out to highlight the problems and risks faced...

Loe edasi »

New report shows that European consumers face discrimination based on their nationality or place of residence

27.11.2013

Bolzano, 29 November 2013. Have you ever been unable to buy something because of where you live? Or been charged a higher price based on your country of residence? Today, the European Consumer Centres Network (ECC-Net) launches a report...

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Commission proposes new measures to strengthen air passenger rights

13.03.2013

Press release of the Eurpean Commission
Brussels, 13 March 2013

The European Commission today announced a package of measures to ensure that air passengers have new and better rights to information,...

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Advice on passenger rights will be given in Tallinn Airport tomorrow

04.07.2012

Tomorrow, on the 4th of July, cross European notification campaign Air Passenger Rights Day will take...

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The pan-European research demonstrates the increased number of complaints related to the air passenger rights

09.11.2011

European Consumer Centres' Network (EEC network) carried out a new joint project mapping the situation and complaints of air passengers. This network has been called by the European Commission with a purpose of...

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Joint project of ECC-Net demonstrates that the consumer rights continue to be breached in e-trading

07.10.2011

Today, on the 4th of October, the results of the research Mystery Shopping on e-trading carried out by the European Consumer Centres' Network (EEC network) will be published. 305 purchases from the internet shops...

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On the 7th of July the rights of travellers are paid a special attention to in the airports of Europe

06.07.2011


July 6, 2011

Tomorrow, on the 7th of July a pan-European information campaign Airport Help Desk Event will take place. In the frame of this, information about the rights...

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ECC-Network annual report now published: 71,000 EU shoppers received help in 2010!

06.06.2011

BRUSSELS, 6 June 2011

Have you ever had problems getting a faulty product replaced or repaired, or getting a refund and assistance from the airline when your flight was...

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